Support

Frequently asked questions

For questions not listed here: foldermind.app@gmail.com.

The product

What is Foldermind?

A set of written instructions that turns Claude, Anthropic's AI assistant, into a personal secretary.

What does the folder contain?

Text files: the written instructions for Claude and the files where the assistant records your notes (bills, deadlines, documents). Nothing to install besides the Claude app. Personal notes sit in the same folder, and updates never change them.

Does the assistant send notifications?

Not on its own: the assistant works when Claude is open. The summary with upcoming deadlines appears every time you open it, and deadlines can be added to your phone calendar to get an alert.

Can the assistant make mistakes?

Yes, like any AI assistant. That is why it asks for confirmation before any action outside the folder: it makes no payments, sends no messages and contacts no one on its own. On health, money and legal matters it organises information and does the calculations, without replacing a professional.

Does it work with ChatGPT?

Not yet. A version for ChatGPT is in preparation.

Requirements and use

What is Claude and what is needed to use Foldermind?

Claude is Anthropic's AI assistant, comparable to ChatGPT. Foldermind is a set of instructions that turns it into a personal secretary. To use it you need a Windows or Mac computer with the Claude app and a Claude Pro subscription, about 20 a month in your local currency, paid to Anthropic. Claude's free plan is not sufficient.

Are technical skills required?

No. Being able to download a file and type a message is enough.

Can it be used from a phone?

Partly. A conversation started on the computer can continue in the Claude app on your phone, including sending a photo of a bill. To read and update the folder, the Claude app must stay open on the computer.

How is a photo of a bill sent?

By dragging it into the conversation with Claude on the computer, or by photographing it and sending it from the Claude app on your phone, in a conversation started on the computer. The setup guide covers both.

Can several people share one folder?

Not at present: each folder is personal and lives on the computer of the person who uses it.

Purchase and updates

Is there a free trial?

No. Each package costs €3, paid once, and the folder is yours to keep; later updates are optional.

Which payment methods are accepted?

Card, Apple Pay or Google Pay, as a one-off payment with VAT included, on Stripe's secure page. Before payment the configuration page shows the total and the contents of the order.

Can an extension be added later?

Yes, with a separate order: you pay only for the extension. Existing notes remain unchanged.

How do updates work?

A fix or small improvement costs €1; a version with new features costs €5. The updated package is copied into the existing folder: the assistant updates its own instructions without changing your notes.

What happens to the folder if the Claude subscription ends?

Nothing: the folder stays on the computer with all its notes. When the subscription resumes, the assistant picks up from there.

Data and support

Where is the data stored?

Your notes are saved on your computer. When Claude reads them to answer you, the text is processed by Anthropic, as in any conversation with Claude. Foldermind has no access to it.

Who runs Foldermind?

An independent project, not affiliated with Anthropic. Contact details are at the bottom of the page.

Is support available?

Yes. Questions about the initial setup are answered by email, free of charge, at foldermind.app@gmail.com.